Supervising a team

What is the difference between supervising and managing a team? The role of the supervisor is changing and what this role is (or what people think it is) can be unclear at times. 

This workshop is for anyone who already supervises a team or a team leader who wants to freshen up their skills.    

Aimed at supervisors and team leaders, this module aims to set you up for success and encourage you to take the actions you need to get better results. 

Course content

The course will cover:

  • starting as you mean to go on – first steps on the success ladder
  • heroes and villains - making a good supervisor ‘great’
  • the shape of your role and the focus of your attention
  • developing teams – what to look out for 
  • achieving a balance between nurturing vs. challenging
  • delegation as a means of developing staff
  • when I insist - you resist – communication which works! 
  • the four supervisory styles - which one to use and when
  • mastering the art of delegation  
  • forwarding the action – personal action planning

Duration

9:30am to 4.30pm.

Equipment

No equipment is necessary for you to bring to the course. Pens and note paper will be available.

Refreshments

A sandwich lunch/salad with crisps and cake is provided as well as hot and cold drinks.

Cost

£109

Book a place

You can check the availability of our courses or make a booking on the link below.

Book a place