Garden waste collection service
We offer a garden waste collection service, supplying you with a brown garden waste bin which will be collected every two weeks (except over Christmas and New Year). Your bin must be placed out for collection by 6:30am. We ask all residents to put their property name/number onto all their bins to enable our crews to correctly identify which property the bin belongs to. This can be done using stickers or permanent marker. This will ensure a more efficient service and ensure the correct bins are emptied.
All material collected is locally composted.
If you move within your district and wish to carry on with the service please take your bin with you and go to our change of address page and select 'Tell us you're moving' when asked if you want to order or you're moving.
Garden waste change of addressIf you are unable to place your bin at the front of your property on collection day, there may be options for us to help you.
Find out more about assisted bin collectionsWhat can go in your garden waste bin?
The following items can be placed in your brown bin:
- hedge and shrub clippings (excluding invasive plants or toxic species such as Yew, Japanese Knotweed, Rhododendron, Ragwort, Hemlock, and Himalayan Balsam)
- cut flowers and plant prunings
- grass cuttings (not those treated with Clopyralid or Aminopyralid weed killer)
- small branches (4" diameter or less)
- twigs and weeds
- leaves
Ordering a garden waste bin
The cost is £73 a year for each brown bin ordered which must be paid by card (unfortunately we do not accept American Express cards). If you join during the financial year the amount will be pro rata. If you go on to set up a Direct Debit for future years it will be at a reduced cost on renewal.
You can order as many brown bins as you like for your property.
Please note, you are a new customer if you do not currently pay for a brown bin or have recently moved in and are not paying for a brown bin. If you are an existing customer and ordering another bin, when asked if there is a garden waste bin at the property this is referring to the bin you are ordering.
Please be aware that garden waste collections cease during the two weeks of Christmas.
Join the garden waste schemeIncrease the amount of garden waste bins you have with usGarden waste subscriber prize draw
We are running a prize draw for anyone who subscribes to the garden waste service by 11:59pm on Saturday 31 October 2026.
Current subscribers will automatically be entered.
There are 20 prizes available per district:
- 1st prize: £100 x garden centre voucher
- 5 × free garden bin subscription for one year
- 4 × £25 garden vouchers
- 10 × packets of wildflower seeds
- Garden waste subscribers 2026 (Prize Draw) description: an opportunity for all garden waste subscribers (existing and new customers) to win one of twenty prizes listed below (separate prize draws per district).
- The organisers of the Prize Draw are Broadland District Council and South Norfolk Council (“The Councils”).
- The promotion is open to residents (“The Entrant”) of Broadland District Council and South Norfolk Council, excluding employees (and their immediate families) of the Councils and all those professionally associated with this Prize Draw.
- Only one entry per household will be accepted.
- By entering the Prize Draw, Entrants agree that their first name and town/village may be used by the Councils to announce prize winners on our communication channels.
- The Entrant must be a resident of South Norfolk or Broadland District and be subscribed to our garden waste collection scheme.
- There are 20 prizes available per district:
- 1st prize: £100 x garden centre voucher.
- 5 x free garden bin for a year
- 4 x £25 garden voucher
- 10 x packets of wildflower seeds
- To participate, the household must be subscribed to the service by 11:59pm on Saturday 31 October 2026. Entries submitted after this time will not be entered.
- Entries can only be submitted via subscription to the service; no other method or format will be accepted.
- All winning entries are subject to verification.
- Winners will be chosen at random by the Councils on Monday 2 November. The Councils’ decision is final and cannot be challenged.
- The Councils are not responsible for technical issues preventing entry, including internet outages or website inaccessibility.
- The Competition start date is from the point the prize draw is published online, and the closing time is 11:59pm on 31 October.
- The twenty winners will be notified on Monday 2 November, or within four days of the closing date, via the contact information submitted.
- If the Councils cannot make successful contact with a winner within 7 days of notification, they reserve the right to choose an alternative winner.
- Prizes are non‑transferable and no cash alternative is available in whole or in part.
- Prizes will be supplied either in person, by post, or via email (for vouchers), depending on the prize type and winner location.
- The Councils reserve the right to replace any prize with a similar alternative of equal value should circumstances require.
- The Councils cannot be held responsible for any expenses or events arising from acceptance of a prize. The Councils are not liable for any defects in prizes provided by third‑party suppliers.
- The Councils reserve the right to close the competition at any point before the closing date of 31 October at 11:59pm.
- Data collected as part of the Prize Draw will be managed in accordance with the Privacy Policies of Broadland District Council and South Norfolk Council. Personal data will not be used for any other purpose without the Entrant’s explicit consent.
- The Councils reserve the right, at their sole discretion, to eliminate or disqualify any entries or entrants that they regard as being in breach of these conditions or the spirit of the Competition.
- Sometimes, through reasons outside of the Councils’ control, the website or communication channels may not be accessible. No responsibility will be accepted for difficulties in entering, or for entries delayed or corrupted.
- The Councils do not assume responsibility or liability for:
- communication failures or technical issues;
- inaccessibility of the internet or website;
- injury or damage to a participant’s computer in connection with entering the Competition;
- any action taken by an Entrant based on information provided regarding this Promotion.
- Bulk entries made from trade, consumer groups, or third parties will not be accepted. Incomplete entries, automated entries, entries submitted via scripts or macros, or those that do not meet these Terms and Conditions will be disqualified.
- Full terms and conditions and our privacy statement are available on our website.