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Take part in our website user testing

We’re working on enhancing your user experience on our website, and we’d love your help! If you can spare just 10 minutes, please take part in this quick study to help us understand if the changes we're planning make it easier for you to find information.

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Contact us

If you are planning to come into the office, please contact us to book an appointment to ensure there is someone available who can deal with your enquiry on your arrival.

How can we help you today?

Our website is the best place to find information and services from both Broadland District Council and South Norfolk Council - you’ll be able to use our services whenever you need to and wherever you are. Please use the search option at the top of the page to help find what you want.

Contact us online

Contact us by phone

Telephone Broadland District Council: 01603 431133

Telephone South Norfolk Council: 01508 533701 / Freephone: 0800 3896109

Accessible services

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INTRAN Translation Service – Braille and Language

If you require assistance in understanding the contents of our communication to you or if you require it translated into another language or format (such as Braille) please inform the officer you are in contact with or contact our equality lead at Equalities@southnorfolkandbroadland.gov.uk

Further information

If you have any queries or concerns about accessibility or other Equality Act issues please contact our equality lead at Equalities@southnorfolkandbroadland.gov.uk

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in 10 working days.

Contact or follow us on social media

Broadland Facebook pageSouth Norfolk Facebook page Broadland Twitter pageSouth Norfolk Twitter page

Contact your district councillor or parish clerk

Entering a Broadland or South Norfolk address into the My Area system will show the district councillor and the parish clerk for that location. Alternatively the information can be found by using these links:

Broadland councillor informationSouth Norfolk councillor information Broadland town and parish council informationSouth Norfolk town and parish council information

Broadland District Council opening hours

Normal opening times: 8:30am to 5pm Monday to Friday. Closed weekends and Bank Holidays.

Address: Broadland District Council, The Horizon Centre, Peachman Way, Broadland Business Park, Norwich NR7 0WF

South Norfolk Council opening hours

Normal opening times: 8:30am to 5pm Monday to Friday. Closed weekends and Bank Holidays.

Address: South Norfolk Council, The Horizon Centre, Peachman Way, Broadland Business Park, Norwich, NR7 0WF

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