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Scheduled maintenance

Some of our forms and elements of My Account and map functionality will be down for scheduled maintenance on Sunday 18th May. We expect everything to be working as normal on Monday 19th May. We apologise for any inconvenience.

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Taxi and private hire licences

Please note that the Licensing Team is experiencing a particularly high level of demand and some turnaround times for our licensing services are currently taking longer than usual.

New driver applicants ­– Please note that there is currently a 3 to 4 week wait for an appointment to submit a new application.

Renewals – Please ensure that you submit your driver renewal application at least four weeks before the expiry date and vehicle renewal application at least two weeks before the expiry date. This is to ensure that your application can be processed in good time, before your current licence expires.

Please be reassured that we will deal with all enquiries as soon as we are able. Thank you in advance for your co-operation.