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My Account update

We’re upgrading to a new and improved MyAccount. Please be aware from 11 May 2026, accounts will be view‑only until the new system goes live. Find out more here.

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Universal Credit

Universal Credit is a monthly payment to help with your living costs and replaces the benefits listed below for most people:

  • Child Tax Credit
  • Housing Benefit
  • Income Support
  • Income-based Jobseeker’s Allowance (JSA)
  • Income-related Employment and Support Allowance (ESA)
  • Working Tax Credit

There are exceptions as to who can claim Universal Credit, please see our page applying for Housing Benefit to see who qualifies.

Please select here to apply for Universal Credit.

Here you can find more information before applying for Universal Credit.

Universal Credit Migration Notice

Broadland Benefits Team

Telephone: 01603 430602

South Norfolk Benefits Team

Telephone: 01508 533633