Litter and dog bin information for South Norfolk parish councils

Please find below a detailed guide for town and parish councils.

Installing a bin

To install a new litter or dog bin, you will need to contact Damion Webb specifying the type of bin along with an image and/or detailed description of the proposed site. The Streets Team from South Norfolk Council will subsequently assess the site’s suitability based on criteria that impacts our ability to safely service the bin, including:

  • potential usage
  • proximity to residential buildings
  • accessibility
  • any manual handling issues

We will contact you regarding the status of the assessment, and if there are any concerns, we will work with you to find an alternative solution. If approved, it is the responsibility of the town/parish council to install the bin, and you must notify us for collection and invoicing purposes.

In cases of moving or removal of bins, South Norfolk Council must be notified to ensure that collections are up to date.

If a bin is installed without South Norfolk Council’s approval, it will not be collected until approved via the above process.

Bin requirements

We recommend bins from Glasdon. Bins must not exceed the maximum capacities listed below, as they will not be able to be serviced.

  • Dog bins – 25 litre maximum
  • Litter bins – 110 litre maximum

Bin placement must adhere to the following:

  • placed on either parish owned or South Norfolk Council land
  • mounted on a stand-alone pole concreted into the ground
  • not fixed to any existing lampposts, signs, or bus stops to avoid removal by other agencies without warning
  • the top of dog waste bins should be no more than 1 metre from the ground to avoid complications with manual handling

Annual collection charges

  • Once a week - £74.40 (plus VAT)
  • Twice a week - £110.60 (plus VAT)
  • Bins that are installed part way through the financial year will be charged on a pro rata basis

Other queries relating to dog bins or litter bins can be sent to our Operations Team.

Litter bin and dog bin step by step guide

  • Contact Damion Webb specifying the type of bin along with an image and/ or detailed description of the proposed site. The site will be subsequently asssessed. 

  • We will contact you regarding the status of the assessment. If approved, it is the responsibility of the town/parish council to install the bin, and you must notify us for collection and invoicing purposes.

  • We recommend bins from Glasdon. Bins must not exceed 25L (dog bins) or 110L (litter bins). Full criteria is available on our website.

  • Once your bin is set up and we have been notified, collections will commence. In cases of moving or removal of bins, South Norfolk Council must be notified.