Our Councils' Strategic and Delivery Plans

Our current position:

Since the local elections in May 2023, we have two new administrations. Broadland District Council, who is led by a strategic partnership consisting of Liberal Democrats, Labour, and the Green party and South Norfolk Council, who is led by the Conservative party. With these two new administrations, there are new priorities, objectives, and overall visions to deliver on their commitments in their manifestos.

These two councils each have a strategic and delivery plan that outlines these commitments and how they will deliver them. Both councils’ strategic plans run from 2024-2028, and the accompanying delivery plans run from 2024-2026, where another one will be created and produced for 2026-2028. The Delivery Plan is to outline how we are delivering on the two councils’ visions, as well as the timeframes, performance measures and key people involved. Additionally, both South Norfolk and Broadland District successfully agreed on a balanced budget in March 2025 for the next financial year, ensuring that we are delivering the most efficient services for residents whilst ensuring we can support those most in need.

On the following pages you can see further information about what these plans entail, and how we are delivering this.

Background information

Attracted significant inward investment of £2.65 billion and increase in Gross Value Added (GVA) of £2.81 billion, and creation of 6,000 new jobs. This has included investment in the Norwich Research Park, Ella May Barnes building, Broadland Food Innovation Centre, and Hethel Engineering Centre, to name a few.
Provided further support to our residents for their health and wellbeing, deploying our hospital discharge scheme, which is an integral part of the hospital discharge hub. This helps reduce the delayed transfer time for patients, reducing the number of excess bed days and preventing re-admissions, saving to the NHS over the last year £17 million from bed saving. We have also expanded our community connectors service into all GP practices and into acute and community mental and physical health settings. We currently have twenty- five Connectors covering forty-eight GP surgeries, with routine referral rates are around 1000 a month.
Encouraged voters to be compliant with the new Elections Act 2022, which outlined the requirement for voter identification (ID), through releasing a nationally recognised nominated campaign video. T-Dawg (otherwise known as Managing Director Trevor Holden!) starred in a video informing people of the new requirements when voting in local and national elections, reaching over 7 million people, where over 99.8% of electors had brought the right ID when voting in 2023 local elections.
Supported our most vulnerable residents with our Help Hub, receiving tens of thousands of referrals over the past few years providing debt, welfare, and social prescribing advice, as well as working relentlessly on early intervention, identifying people who need additional support through community outreach, our Low-Income Family Tracker, and working with an array of partners to provide holistic support. We have utilised our in-house debt and welfare advice service, which has improved residents’ financial situation by £2.8 million through debt resolutions and income maximisation. We have issued more than £300k in targeted support through our Household Support Fund, helping people who cannot afford utility bills or transport to work.
Worked tirelessly to prevent homelessness across our two districts, aiming to prevent 85% of cases escalating to homelessness, in 2023 prevented 6,332 households from homelessness and purchased and refurbished 67 units of Temporary Accommodation, where we have vastly reduced external spend and improved accommodation for those in need. When this initiative was started, there were over 100 people waiting for long-term housing. The project highlighted our successful partnership with our partners, as we were able to offer housing relief to a wider pool of customers. Nearly all residents at one of our temporary accommodation units have been rehomed in suitable accommodation in less than the initial 12-month period after plans began to repurpose the buildings.
Developed Norfolk Environmental Credits with external partners, to deliver on building homes across ours and neighbouring districts to ensure we can cater to our current and future residents whilst protecting the environment and local people. In October 2024, a further £8.85 million of funding has been made available to get the housing market moving in Norfolk, while still protecting the environment.
Moved to our shared office at the Horizon Centre, reducing the Council’s carbon footprint by 84% as well as having two new Air Source Heat Pumps that saves 50 tons of carbon a year. As well as the environmentally friendly benefits, the running cost of the Horizon building have slashed the Councils’ expenses by £600,000 a year and the Horizon Centre’s 2,500 solar panels will help offset future energy price hikes, meaning we can invest more money in our residents.
Invested in the future of Norfolk dentistry with £1.5 million funding for School of Oral Health where the Greater Norwich Growth Board has unanimously agreed to progress this project to the next stage, recommending this money is allocated to support the delivery of a new School of Oral Health at the University of East Anglia.

How we want to deliver for you:

Further utilise our Help Hub provisions
Enhance the business environment to increase inward investment
Providing leadership on de-carbonisation
Enabling housing options including affordable homes
Work with partners and Town & Parish Councils on improvements to recycling schemes
Support local businesses to thrive by creating new opportunities
Develop resilience and capacity in the community through co-production, ensuring a pride in place
Focus on sustainability in Council services
Support in key infrastructure for the economy