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Due to scheduled maintenance, our public webforms will be unavailable from 5pm until 11pm on Thursday 10 September. We apologise for any inconvenience.

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Accidents

If you have had an accident and the hackney carriage or private hire vehicle is damaged affecting the safety, performance or appearance of the vehicle or the comfort and convenience of passengers then this MUST be reported to the licensing team within 72 hours of the accident occurring.

Please complete the accident reporting form.

Taxi Business Support

Address: Horizon Building, Broadland Business Park, Peachman Way, Norwich, NR7 0WF