Contact us

Coronavirus - We are currently asking people to only come into our offices for essential visits by pre-appointment.

How can we help you today?

Our website is the best place to find information and services from both Broadland District Council and South Norfolk Council - you’ll be able to use our services whenever you need to and wherever you are.  Please use the search option at the top of the page to help find what you want.

Contact us online 

Broadland general enquiriesSouth Norfolk general enquiries

Visit or write to us

Broadland District Council address and opening hours South Norfolk Council address and opening hours

Broadland District Council
Thorpe Lodge
1 Yarmouth Road
Norwich
NR7 0DU

Normal opening times: 8:30am to 5pm Monday to Friday. Closed weekends and Bank Holidays.

Christmas opening times
Christmas eve: office closes at 2pm
Monday 27 and Tuesday 28 December: closed
Wednesday 29 to Friday 31 December: 9am to 4pm
Mondy 3 January: closed

View a map of the Broadland office location and get directions here

South Norfolk Council, South Norfolk House
Cygnet Court
Long Stratton
Norwich
NR15 2XE

Normal opening times: 8:15am to 5pm Monday to Friday. Closed weekends and Bank Holidays.

Christmas opening times
Christmas eve: office closes at 2pm
Monday 27 and Tuesday 28 December: closed
Wednesday 29 to Friday 31 December: 9am to 4pm
Mondy 3 January: closed

View a map of the South Norfolk office location and get directions here

Contact us by phone 

Broadland customers South Norfolk customers

Telephone: 01603 431133

Telephone: 01508 533701 (Freephone: 0800 3896109)

Contact or follow us on social media

Broadland social media pages South Norfolk social media pages

Broadland Facebook page

Broadland Twitter page

South Norfolk Facebook page

South Norfolk Twitter page

Contact your district councillor or parish clerk

Entering a Broadland or South Norfolk address into the My Area system will show the district councillor and the parish clerk for that location. Alternatively the information can be found by using these links:

Broadland councillors and parish clerks South Norfolk councillors and parish clerks

Broadland councillor information

Broadland town and parish council information

South Norfolk councillor information

South Norfolk town and parish council information