What is the Help Hub van?

The Help Hub van is a mobile space that will pop up at events and host sessions across our districts, providing support and advice to our residents. It will be attending community events in convenient and accessible locations, where residents can come along to talk to a member of the Help Hub team. No appointment is necessary, and any support needs can be discussed. These may include, but are not limited to:

• money and debt worries
• benefits
• parenting, relationships and domestic abuse
• health and wellbeing
• bereavement support
• employment
• housing or home improvements

How does it work?

The Help Hub Van will be visiting towns and villages, attending community events and offering support, advice and activities throughout the year. If you need advice or support, you can pop along and speak with a member of our friendly team. No appointments are required.

The van is a confidential space where you can come on board to talk one-on-one with a member of our team. Staff will listen to your needs and provide guidance and signposting if appropriate. With your consent, the team are also able to log your request for support with the Help Hub and a follow-up call can be arranged.

The van is also used by a range of departments across the council and by our partners agencies. Keep an eye out for the van to pop up in a location near you!

If you have any questions, or would like further information about the van, please get in touch using the contact details for the Communities team below.

Invite the Help Hub team to your event

If you're a community group or service supporting the health and wellbeing of Broadland and South Norfolk residents, the Help Hub Van can attend your venue or event to offer face-to-face Help Hub support free of charge.

Invite the Help Hub team to your event using our online form.

Hire the van for outreach or exhibitions

You can hire the van to support your own business or community outreach across Norfolk. Find out more on our Community Engagement Van hire page.

Where can I find the Help Hub van?