South Norfolk Council requests for information

Under the Freedom of Information Act 2000 (FOIA), anyone can request recorded information from us provided it is not already published in our Publication Scheme. The Publication Scheme details the information that we hold, the way we intend to publish this and whether a charge will be made for requested information.

You can also request information we hold about yourself - this is called a Subject Access Request under GDPR. Please refer to our data protection pages to find out how you can do this.

What to do next

We are committed to being transparent and open and we want you to be able to access information easily and quickly, without the need to submit a request. To help you do this, we have provided information and links to pages on our website that contain information that is frequently requested.

South Norfolk and Broadland District Councils' employees

People in post at end June 2021 (this information is available quarterly):

What we spend our money on, our contracts and tenders

View our Local Spending Data to see how much we spend on suppliers and details grants given to voluntary, community and social enterprise organisations.

View our Contracts Register to see contracts we have entered over £5,000.

Our current and future opportunities shows invitations to tender over £5,000.

View our Budgets and Statement of Accounts.

Planning applications and licenses granted

View planning applications including comments submitted, plans and officer reports.

See our Licensing Register for information relating to taxi, alcohol and premises licenses.

HMO Register

See our HMO register for licenced properties.

Council owned land and car parks

You can search for details of council owned car parks including the number of owned car parks and marked out spaces.  More information on car parks across South Norfolk and Broadland is also available on our Car parks page.

Details of all land and building assets owned by the Council can be accessed by entering postcode details in My Area on our homepage.

Play areas, open spaces and public assets

In addition to open spaces, the Community Asset Team are responsible for some street lights in the district, public toilets and trees on council owned/managed land.

Business rates

Access details about all business rates accounts and details relating to business rates accounts in credit and credit written on.

National assistance funerals

See details of national assistance funerals organised by us and whether any details were passed to the Treasury Solicitor.

Councillor allowances and expenses

See details of the amount that councillors receive in allowances and expenses.

How to make a request under the Freedom of Information Act

To make a request for information please email foi.snc@southnorfolkandbroadland.gov.uk or write to the Senior Governance Officer, South Norfolk Council, Horizon Business Centre, Peachman Way, Norwich NR7 0WF.  You should clearly outline the information you would like, providing your full name and a return address, which can be an email address. You do not need to say why you are requesting the information.

Once you have submitted a request, you will receive a response from us within 20 working days (excluding bank holidays), and we will advise if this is not possible.

In some cases, we may be unable to provide you with the information if an exemption applies under the Freedom of Information Act. If this is the case, we will explain why, and you will have the opportunity to seek an internal review of our decision. These exemptions include:

  • accessibility of the information by other means
  • law enforcement
  • investigations
  • personal data
  • health and safety
  • legal privilege
  • trade secrets and commercial sensitivity
  • maintaining confidentiality
  • prejudice to the conduct of public affairs

Please be aware, a fee may be payable to cover the costs of printing or photocopying the information you request. We will inform you if a fee is due and you will need to pay the fee before we can process your request. In most cases you will not be asked to pay a fee.

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