Renewal Driver Application

Renewal of a South Norfolk Council Combined Private Hire and Hackney Carriage Driver Licence

If you already hold a Combined Private Hire and Hackney Carriage Drivers Licence with Broadland or South Norfolk Council you will be sent a renewal email two to three months before your licence is due to expire. This email will contain a link to the driver renewal application form, together with a link to the online DBS check, a medical certificate to take to your own GP, D4 Drivers, Healthwork or Sigma Health to complete, and a First Advantage mandate.

If you do not receive the renewal email please email the Licensing Team to request this is re-sent to you.

Renewing your Licence

As part of your application you will need to arrange:

• a satisfactory current Group 2 DVLA Standard Medical. Medical questionnaires completed by any other GP without access to your records will be rejected.
• an enhanced criminal record check with the Disclosure and Barring Service (DBS). You will need to produce three ID documents to confirm your identity.  Please ensure you have completed the online DBS application prior to the appointment.
• a Right to Work check to confirm you are able to work in the UK.
• a tax share code (this must be added to the application form). It is your responsibility to obtain and provide the tax share code to the Licensing Team

You may now submit an application online.

Once we have received the online valid application form, we will contact you to arrange an appointment to provide your identification documents or any further required documents, into the council offices.

It is strongly recommended you apply to renew your licence at least four weeks prior to the licence expiry date to allow time for the required checks to be processed. If the checks carried out with the DVLA and the DBS are not received by the Licensing Team before the licence expiry date, you will be unable to work until they are received and your renewed licence has been issued.

When your DBS application has been processed, the DBS will return the enhanced DBS certificate directly to you. Once you receive this you must take a photograph/scan of the front and back of the certificate and email it to the Licensing Team before your licence can be issued.

If you have registered your DBS certificate on the Update Service we will ask you to complete a consent form to enable your DBS to be checked during the appointment (you must bring the original certificate to the appointment).