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My Account update

We’re upgrading to a new and improved MyAccount. Please be aware from 11 May 2026, accounts will be view‑only until the new system goes live. Find out more here.

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Animal welfare complaints

If you are concerned about the activity at a licensed premises or you believe that a licensable activity is happening on an unlicensed premises in the area, please email us using the contact details below with as much detail as you are able to provide.