How to sell and selling techniques
Are you or your team in a customer-facing role or involved in customer service? If so, why not sharpen your sales and communication skills with our Sales for Non-Salespeople workshop? Imagine being able to master your inner salesperson to make the most of every customer interaction, handling customer-facing situations in your stride with renewed confidence.
Essential sales training is designed from a psychological base to provide learning for individuals who have not received previous sales training or are in customer-facing roles. Split into four distinct modules to be delivered over 1-day.
- Understanding relationships
- Understanding the benefits of good questions
- Creating value
- Handling objections
Course content
- Identification of key attributes within yourselves.
- Learn about the different parts of the brain associated with decision-making.
- Next-level listening.
- Different types of questioning and effective techniques.
- Understanding the value of your product or service.
- Know the different types of value and how they can be used to negotiate with your customer.
- Defined features & benefits that match up to your relevant customer types.
- Different techniques you can use to handle objections.
- Know when closing begins in the sales process.
- Understand how to Trial Close.
- 6 Geeky Closing Techniques.
Duration
One day course, 9:30am to 4pm approximately.
Equipment
No equipment is necessary for you to bring to the course. Pens and note paper will be available.
Refreshments
A sandwich lunch/salad with crisps and cake is provided as well as hot and cold drinks.
Cost
£109.
Book a place
You can check the availability of our courses or make a booking on the link below.