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Council Tax, Business Rates and Benefits online services unavailable

Our Council Tax, Business Rates and Benefits online services will be unavailable from 16:00 Friday 1 August to 12:00 Monday 4 August due to planned maintenance.

We apologise for any inconvenience.

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Landlord responsibilities

When renting a property, the landlord is responsible for most repairs in the home. Landlords must:

If you have further questions about tenancy rights, you can visit the Shelter website. Shelter are a registered housing charity who help with a wide range of housing concerns.

Another place to visit is the GOV.UK website for information such as how to rent a safe home, private renting and more.

Private rent housing conditions

We can work with landlords and tenants to improve housing conditions in the private sector. Rented properties should be safe and free from significant faults that could cause harm or illness. There are many guidance or advice documents available to help landlords understand their responsibilities.

The council is committed to working with landlords in co-operation to raise property standards and protect residents. If you have any questions about your responsibilities as a landlord, we may be able to offer advice and support.

If you have viewed the information provided in these pages but still need to contact us, you can using the details below.

Housing Standards - Broadland

Housing Standards - South Norfolk