Assistance for rough sleepers

The First Step project is designed to address the needs of rough sleepers across the Broadland and South Norfolk districts.

Our Rough Sleeper Coordinators are able to provide a rapid response to reports of rough sleepers.

Their role is to establish contact, assess the needs of anyone found to be rough sleeping and provide the necessary support to engage with services and to seek more settled accommodation.

You may see our Rough Sleeper Coordinators out and about across Broadland and South Norfolk looking for rough sleepers and checking places that people have been known to bed down, to ensure that those who are homeless get the help they need.

Where rough sleeping has been verified, the First Step project can help with access to emergency accommodation as well as providing food and clothing to those who need immediate assistance