We strive to provide a service which is equally accessible to all our customers. The Equality Act 2010 requires all Local Authorities to comply with the Public Sector Equality Duty (PSED). This means that we must have due regard of the need to:
eliminate unlawful discrimination, harassment and victimisation and other conduct prohibited by the Act;
advance equality of opportunity between people who share a relevant protected characteristic and people who do not share it; and
foster good relations between people who a share a relevant protected characteristic and those who do not share it.
There are nine protected characteristics contained within the Act;
Age, disability, gender reassignment, pregnancy & maternity, race, religion or belief, sex, sexual orientation, marriage & civil partnership
The Equality Act 2010 (Specific Duties) Regulations 2011 requires public authorities to publish information to demonstrate how they comply with this duty.
Please view the documents below for further information of how we comply with the Act.
Minicom/textphone (deaf or hard of hearing): 01508 533622
INTRAN Translation Service – Braille & Language
If you require assistance in understanding the contents of our communication to you or if you require it translated into another language or format (such as Braille) please inform the Officer you are in contact with.
If you have any queries or concerns about accessibility or other Equality Act issues please contact our equality lead at Equalities@S-NORFOLK.GOV.UK