Christmas information

Celebrate the festive season with ease! Here you’ll find everything you need to know for Christmas across our districts — from council opening times and bin collection schedules to tips on shopping local and supporting our communities.

Make this Christmas stress-free and full of cheer with all the essential information in one place.

Christmas toy donation appeal

Thanks to the generosity of our residents, we are delivering hundreds of toys to local charities and family support organisations. These gifts will brighten Christmas for children who might otherwise go without. We are grateful for your support in helping us spread joy and hope this festive season. Find out more about the Christmas toy appeal here.

Celebrate a Love Local Christmas

Explore festive events, gift ideas, and support our market towns. Find out more about Love Local Christmas here.

Office and phone Christmas opening times

• Christmas Eve: 8:30am to 4pm
• Christmas Day: Closed
• Boxing Day: Closed
• Monday 29 December: 8:30am to 4pm
• Tuesday 30 December: 8:30am to 4pm
• Wednesday 31 December: 8:30am to 4pm
• New Year's Day: Closed
• Friday 2 January: 8:30am to 4pm

Out of hours contact details

Even during our Christmas closing period, you can still reach us by phone for urgent queries.

• Contact Broadland District Council on 01603 431133
• Or South Norfolk Council on 01508 533701 (Freephone: 0800 3896109)

For full details, visit our Contact Us page.

Help Hub support

We understand that Christmas can be a difficult time for many people. If you need advice or support during the festive period, our Help Hub is here for you. The team can assist with a range of issues, from emotional wellbeing to practical help.

Find out more and get in touch here.