Paying your South Norfolk Council Tax bill

Our aim is to make it as convenient as possible for you to pay for services that we provide. We therefore offer a number of different payment methods.

Direct Debit

We encourage you to pay by Direct Debit, as this is the quickest, safest and most cost effective way to pay for your Council Tax or business rates. It also helps to spread the cost of the service and you’re covered by the Direct Debit Guarantee.

Please note:  If you have a closing bill or you are looking to pay for a previous year, you will need to contact us to set up an instalment plan.  If you complete the online direct debit instruction, payment for these amounts will be collected in one instalment.

If you're unable to sign up online, please click here to download and complete a Council Tax Direct Debit instruction.

Cash payments

Our offices no longer accept cash payments - please see below for different methods of payment.

Online payments

Use our secure online payment facility to pay by credit or debit card for Council Tax, business rates, Housing Benefit overpayments, temporary accommodation and invoices (including garden brown bins).

We no longer accept Ping-it payments through our website, however you can still make payments through your Ping-it App. Search for South Norfolk Council and quote the appropriate Account Reference or Invoice Number.

Security information

We are serious about guarding the security of your personal data and the details of any transactions you make, and use encryption to safeguard your data. We do not hold any credit or debit card information that you enter on our secure online payments system.

All of your personal and payment card details are protected using strong encryption when transmitted over the internet.

Phone payments

Our officers will no longer take card payments but you can still pay for a range of services such as Council Tax, business rates, Housing Benefit overpayments, temporary accommodation and invoices (including garden brown bins) using a debit or credit card over the telephone. Simply call our automated payment line 0808 178 7146 which is free to call and is open 24 hours a day.

Telephone/internet banking or Bacs

You can make your payment directly into our bank account using the details:

• Sort code: 20-26-42
• Account number: 83490173

It is essential that you quote your valid reference number if choosing this option.