Paying your South Norfolk Council Tax bill
Our aim is to make it as convenient as possible for you to pay for services that we provide. We therefore offer a number of different payment methods.
Direct Debit
We encourage you to pay by Direct Debit, as this is the quickest, safest and most cost effective way to pay for your Council Tax, business rates and many other services such as your garden waste brown bin.
It also helps to spread the cost of the service and you’re covered by the Direct Debit Guarantee.
Set up or change a Direct Debit
If you're unable to sign up online, please click here to download and complete a Council Tax Direct Debit instruction.
Cash payments
Our offices no longer accept cash payments - please see below for different methods of payment.
Online payments
Use our secure online payment facility to pay by credit or debit card for Council Tax, business rates, Housing Benefit overpayments, temporary accommodation and invoices (including garden brown bins).
We no longer accept Ping-it payments through our website, however you can still make payments through your Ping-it App. Search for South Norfolk Council and quote the appropriate Account Reference or Invoice Number.
Security information
We are serious about guarding the security of your personal data and the details of any transactions you make, and use encryption to safeguard your data. We do not hold any credit or debit card information that you enter on our secure online payments system.
All of your personal and payment card details are protected using strong encryption when transmitted over the internet.
Phone payments
Our officers will no longer take card payments but you can still pay for a range of services such as Council Tax, business rates, Housing Benefit overpayments, temporary accommodation and invoices (including garden brown bins) using a debit or credit card over the telephone. Simply call our automated payment line 0808 178 7146 which is free to call and is open 24 hours a day. (We are currently experiencing some difficulties with this service. Payments can still be made online. We apologise for any inconvenience.)
Telephone/internet banking or Bacs
You can make your payment directly into our bank account using the details:
- Sort code: 20-26-42
- Account number: 83490173
It is essential that you quote your valid reference number if choosing this option.