Christmas Toy Donation Appeal
Thank you to everybody who donated to and supported our Christmas Toy Donation Appeal.
Referrals are now closed for this year and will reopen towards the end of 2026. If someone needs support please complete a Help Hub referral form
See how all your donations came together to make children smile across our districts.
Read more about the 2025 appeal below:
Broadland and South Norfolk District Councils are bringing festive joy to children in need across our districts.
Through our annual toy donation drive, we’re collecting new toys donated by residents and businesses across our areas, to be distributed to families throughout the districts to ensure that more children in our communities can experience the magic of Christmas.
Whether it’s a cuddly toy, craft kit or a board game, your donation could make a family's Christmas morning.
How to get involved
We are setting up dedicated drop off points across both districts, making it easy for anyone who wants to contribute.
Simply bring along your new toys and games leave them with our teams before 30 November and we'll deliver them to the families that need them, ready to be wrapped and gifted.
Who will it support?
Toys will be distributed to children across Broadland and South Norfolk who are experiencing hardship, and being supported by local professionals and partner agencies.
Many of these children would otherwise not receive a present on Christmas Day.
What to donate
We welcome donations of new, unopened and high-quality gifts suitable for children and young people aged 0-18.
Examples include:
- Toys
- Books
- Toiletries
- Stationery
- Gift vouchers
For more present ideas based on age please see the FAQ’s section below.
Please do not wrap your donations. We leave this to the families receiving the presents so that they can wrap and gift the presents.
Donations will be accepted at collection centres until 30 November 2025. Donations made after this point are not guaranteed to reach families in time for Christmas.
Please do not donate:
- Used or second-hand items
- Damaged, dirty, or incomplete items
- Items with offensive or inappropriate content
- Food, perishable goods or alcohol
- If your present comes wrapped, we will have to unwrap it to identify the contents
See our full donation policy.
Collection centres:
Donations can be accepted at the following collection centres across Broadland and South Norfolk.
If you would like to host a collection centre please contact the communities team via email communities@southnorfolkandbroadland.gov.uk or call 01603 430611.
Toy Donation - FAQ's
Referrals are now closed until late 2026. All referrals need to be made by a professional from a local service or organisation on the family’s behalf (schools, community connectors, charities) through a Help Hub referral. The professional will need to collect and deliver the presents to the family.
Babies (0 – 1 years):
- Hats
- Mittens
- Muslins
- Toys
- Teddies
Toddler (1 – 3 years):
- Books
- Puzzles
- Building blocks
- Dolls
- Hats
- Gloves
Lower Primary (4 – 7 years):
- Puzzles
- Lego
- Dolls
- Books
- Hats
- Gloves
- Figurines
- Outdoor toys
Upper Primary (8 – 11 years):
- Lego
- Art and crafts kits
- Gadgets
- Books
- Puzzles
- STEM activities
Lower Secondary (12 – 15 years):
Typically, we receive the least presents for those aged 12+. If you are unsure what to donate, please aim for this age bracket.
- Art and crafts kits
- Gadgets
- Entertainment
- Bath & body sets
- Accessories
- Board games
- Books
- Journals
- Mindfulness stationary
- Comics
- Vouchers (music & entertainment retailers, health & beauty retailers, multistore gift cards, coffee shop vouchers, clothing brands)
Upper secondary (16 – 18 years):
Typically, we receive the least presents for those aged 12+. If you are unsure what to donate, please aim for this age bracket.
- Art and crafts kits
- Gadgets
- Entertainment
- Bath & body sets
- Accessories
- Board games
- Books
- Journals
- Mindfulness stationary
- Vouchers (music & entertainment retailers, health & beauty retailers, multistore gift cards, coffee shop vouchers, clothing brands)
Please contact the communities team via email communities@southnorfolkandbroadland.gov.uk or call 01603 430611 to enquire and check suitability.
Businesses are welcome to donate toys to any of our collection centres. If this is a bulk order, we ask that where possible this is delivered to our office due to limited space at the other venues.
Broadland and South Norfolk Council, Horizon Building, Peachman Way, Broadland Business Park, Norwich NR7 0WF
Business can also support in other ways including:
- Donating food vouchers or small presents for parents
- Offering services like transport, storage, wrapping paper, collection boxes
- Spreading the word through your networks and customers
Let’s come together to support families across our districts and make this season one to remember.
Contact our Communities Team if you'd like to be involved - communities@southnorfolkandbroadland.gov.uk
When dropping off toys at a collection centre, please let staff know that your donation is for the Christmas Toy Appeal. Each venue has a secure, designated area for storing donated toys, so staff or volunteers may take them from you and place them in this space.
For safety reasons, do not leave toys outside or unattended. Always ensure donations are handed directly to a staff member or volunteer inside the venue.
Thank you so much for donating to our Christmas Toy Appeal!
Communities Team
Address: The Horizon Centre, Broadland Business Park, Peachman Way, Norwich, NR7 0WF
Telephone: 01603 430611