How to sell and selling techniques

Are you or your team in a customer-facing role or involved in customer service? If so, why not sharpen your sales and communication skills with our Sales for Non-Salespeople workshop? Imagine being able to master your inner salesperson to make the most of every customer interaction, handling customer-facing situations in your stride with renewed confidence.

Essential sales training is designed from a psychological base to provide learning for individuals who have not received previous sales training or are in customer-facing roles. Split into four distinct modules to be delivered over one day.

1. Understanding relationships
2. Understanding the benefits of good questions
3. Creating value
4. Handling objections

Course content

• Identification of key attributes within yourselves
• Learn about the different parts of the brain associated with decision-making
• Next-level listening
• Different types of questioning and effective techniques
• Understanding the value of your product or service
• Know the different types of value and how they can be used to negotiate with your customer
• Defined features & benefits that match up to your relevant customer types
• Different techniques you can use to handle objections
• Know when closing begins in the sales process
• Understand how to Trial Close
• 6 Geeky Closing Techniques

Duration

9:30am to 4:30pm.

Equipment

No equipment is necessary for you to bring to the course. Pens and note paper will be available.

Refreshments

A sandwich or salad with crisps and cake is provided as well as hot and cold drinks.

Cost

£109.

Book a place

You can check the availability of our courses or make a booking on the link below.