Temporary event notice

A Temporary Event Notice must be submitted to authorise licensable activities for a limited period of time for:

  • the retail sale of alcohol, at any time
  • the provision of regulated entertainment, at any time
  • the provision of hot food or hot drink between 11pm and 5am

Before you submit

You need to read and understand the requirements set out on this page before you submit a TEN. We cannot proceed with your TEN unless you give us all the information we need.

We are only able to accept TENs for premises within the South Norfolk or Broadland districts. You can find your local council on GOV.UK to identify the correct local authority to submit your TEN if you are unsure.

Please be aware that no refunds will be given if either the information supplied is incorrect or the address is found to be outside of our authority boundary.

To submit a TEN you must: 

  • be at least 18 years old
  • allow at least 10 clear working days before your event, for a standard TEN.
  • allow at least 5 clear working days before your event, for a LATE TEN.

You will need a TEN for the supply of alcohol where money is exchanged either from the selling of tickets or services or where a donation is accepted.  If the event is free and the alcohol is free, you will not need a TEN.

For premises with an existing licence, a TEN is still required for any activity not authorised in the terms of this licence. Any conditions attached to the premises licence may be replicated on the TEN. (This is not exclusive to all conditions).

If you wish to carry out licensable activities under an existing premises licence, you need to ensure you have the premises licence holder’s agreement in writing.

If you are organising an event that is likely to attract over 500 people, you will need to apply for a premises licence instead of a TEN.

You can only submit a TEN as an individual, not an organisation.

Licensable activity details

You must have fewer than 500 people at all times which includes the staff running the event.

The event can last no more than 7 days (168 hours) and there must be a 24 hour gap between every TEN you submit to us.

Number of notices you can submit

You need a TEN for each event you hold on the same premises.

You can submit up to 5 TENs a year. If you already have a personal licence to sell alcohol, you can submit up to 50 TENs a year.

A single premises can benefit from up to 15 TENs in one year, as long as the total length is not more than 21 days.

Late TENs

The latest you can submit a late TEN is 5 clear working days before the event.

If you do not hold a personal licence, you can submit up to 2 late TENs per year.  If you do hold a personal licence, the limit is 10.

Fee

A TEN costs £21 which needs to be paid online, at the end of the form by credit or debit card.

This fee covers the cost of processing and is non-refundable in all circumstances, even if the notice is withdrawn, invalid or subject to a counter notice.

How to submit a TEN

All TENs are now only accepted using the link below. Any alternative submissions will not be accepted after 2024.

Submit a temporary event notice (TEN) 

The submission process

Once we receive your notice an automatic consultation takes place with the police and the Environmental Health team for Community Protection. They may object to the TEN if they think your event could:

  • lead to crime and disorder
  • cause a public nuisance
  • be a threat to public safety
  • put children at risk of harm

Objections

If the police or Environmental Health team object to your TEN, you will receive an objection notice within three working days of the TEN being received.

If the objection relates to a late TEN, you will be issued a counter-notice and your event cannot go ahead.

For standard TENs: if you can agree a mutually acceptable modification to the TEN with the party which objected, your TEN will be processed and your licensable activity can go ahead.  If not, a hearing will take place of the Licensing and Appeals Sub-Committee to consider the objection notice at least 24 hours before the event. Councillors of this committee will decide to approve, add conditions or reject the TEN.

Processing time for a TEN

Your submitted TEN will be acknowledged within 48 hours of receipt.

If there are no objections your activity can proceed. (See above for objections to Late TENs).

Appeals

If you are issued a counter-notice to prevent your licensable activity from taking place, you may appeal the decision by applying to Norwich Magistrates’ Court within 21 days of being notified of the decision and at least 5 working days before the date of the planned licensable activity.

Further information to support your event or licensable activities:

TEN Business Support

Address: Horizon Building, Broadland Business Park, Peachman Way, Norwich, NR7 0WF