Lost, found, stolen and damaged bins

We offer free replacement bins for those that are lost, stolen or damaged (except by misuse). We ask all residents to place their property name/number onto all their bins to enable our crews to correctly identify which property the bin belongs to. This can be done using stickers or permanent marker. This will ensure a more efficient service and we thank you for your cooperation.

South Norfolk rubbish bin deliveries

We are currently experiencing a temporary shortage of rubbish bins. If you have already ordered a bin, you do not need to contact us again. Your bin will be delivered as soon as new stock becomes available.

We apologise for the delay and thank you for your patience.

Once you have reported your damaged bin please leave it out at the normal collection point/visible from the road. Failure to do so will result in the request being closed and not completed.

If you find your bin after reporting please let us know as soon as possible by using the form above.

Broadland District Council residents

We aim to replace your bin within 5 working days.

If you have a damaged bin continue to use the bin until it is repaired or replaced.

South Norfolk Council residents

We aim to repair or replace your bin within 10 working days.

If you have a damaged bin continue to use the bin until it is repaired or replaced.