Impact and influencing
An interactive workshop to help to understand how we influence others, the influencing styles, personality types and how to make best use of these. How to bring out the best in people and build their confidence.
Course content
The course will consist of:
- recognising the importance of communication
- identifying core values
- understanding the preferred styles of communication
- the importance of style adapting
- recognising personality types
- developing rapport
- using positive body language and voice tone
- the importance of questioning techniques
- active listening skills
- understanding resistance to change
- using assertiveness without aggression
- overcoming limited thinking
- handling conflict effectively
Duration
Two day course, 9:30am to 4pm approximately each day.
Equipment
No equipment is necessary for you to bring to the course. Pens and note paper will be available.
Refreshments
A sandwich lunch/salad with crisps and cake is provided as well as hot and cold drinks.
Cost
£198/Sub £154.
Book a place
You can check the availability of our courses or make a booking on the link below.