Broadland: Best in Norfolk for council tax and business rates collection

10 pound note with a pen and calculator

Broadland District Council has a council tax collection rate of just under 99pc, a figure that puts the council top in Norfolk an 8th nationally out of 326 billing authorities.

The council collects about £80 million which goes to pay for services delivered by Norfolk County Council, Norfolk Constubulary, Norfolk Fire and Rescue Service, as well as Broadland District Council and residents' local town or parish council.   

Cllr Trudy Mancini-Boyle, Portfolio Holder for Finance at Broadland District Council, said

“We are extremely proud of these recent figures and would like to thank our residents for their role in ensuring their details are up to date and everyone is paying their fair share. It is gratifying to see that our dedication to helping residents pay the right amount of tax, using the best method for them is paying off."

Broadland District Council also tops the board in Norfolk for collecting business rates, with a collection rate of 99.4pc. This figure puts Broadland 5th nationally out of 326 authorities.  Non-domestic rates (business rates) are charged on most non-domestic properties, such as shops, offices, pubs, warehouses, factories, and holiday rental homes or guest houses. Cllr Mancini-Boyle said:

"Our team achieves consistently high collection rates by promoting a close working relationship with businesses in the area and understanding the issues they are facing. We contact ratepayers individually to discuss any problems and avoid the need for a summons, which ultimately results in very low levels of enforcement action."

The council is always happy to provide residents and businesses alike with help and advice on paying tax, and offers a range of ways to pay.

Published: 12 August 2022