South Norfolk Council data protection
South Norfolk Council takes your privacy extremely seriously with regard to the processing of personal data. We recognise the need to treat personal data lawfully, fairly and appropriately in accordance with our Policies, the Data Protection Act 2018, the UK General Data Protection Regulation (UK GDPR) and any subsequent or amending legislation.
As a local authority we are required to process the personal data of our customers in many ways and to find out more about how the council and councillors handle your personal information please click on the links below.
First Homes Pilot
Homes for Ukraine
Horizon Centre Room Bookings
Letters for Loneliness
Trading Platform Build Programme
Requesting information about yourself
The UK GDPR and Data Protection Act gives individuals the right to access information that the council holds on them. To make a request for your own data (known as a Subject Access Request), it helps to have this in writing. You should email us at Data.firstname.lastname@example.org and outline your name, address, date of birth, and any previous addresses held in the time period that covers your request. You should also tell us whether you are interested in all the information we hold about you or just specific areas, for example from a certain department or date range. We may also ask for identification documents if we are unable to verify your identity from the information provided.
We have one calendar month in which to process your request. We will also consider whether we can disclose all the information to you; identifying if an exemption should be applied. Commonly, where information relates to both the requester and another individual, we have to balance the rights of both, which may result in information being withheld. We will let you know if this is the case.
You can find out more about the other rights of individuals under the UK GDPR and Data Protection Act within our Data Protection Policy.
If you have any data protection queries, please contact our Data Protection Officer: Data.email@example.com