Broadland District Council data protection
Broadland District Council takes your privacy extremely seriously with regard to the processing of personal data. We recognise the need to treat personal data lawfully, fairly and appropriately in accordance with our policies, the Data Protection Act 2018, the UK General Data Protection Regulation (UK GDPR) and any subsequent or amending legislation.
As a local authority we are required to process the personal data of our customers in many ways and to find out more about how the council and councillors handle your personal information please click on the links below:
Data Protection Policy
Privacy Notice - Business Builder Programme
Privacy Notice - Customer Panel and surveys
Privacy Notice - Casual Election Staff
Privacy Notice - Electoral Services
Privacy Notice - Investigation of noise complaints
Privacy Notice - Bin Collections App
Privacy Notice - Active NoW Coordination Centre
Privacy Notice - Broadly Active
Homes for Ukraine
Privacy Notice - Guests (translated into Ukrainian)
Privacy Notice - Homeless and housing advice
Social Housing Decarbonisation Fund Scheme (SHDF)
Privacy Notice - Social Housing Decarbonisation Fund Scheme (SHDF)
First Homes Pilot
Privacy Notice - First Homes Pilot - Woodland Heath, Sprowston
Letters for Loneliness
Privacy Notice - Letters for Loneliness
Privacy Notice - Taxi Licences
Privacy Notice - Licensing Act
Privacy Notice - Pavement Licences
Privacy Notice - Charitable Collections
Privacy Notice - Planning Applications and Footpath Orders
Privacy Notice - Planning Enforcement Matters
Privacy Notice - Freebridge Housing storage heaters
Privacy Notice - EC04 Flexible Eligibility
Requesting information about yourself
The UK GDPR and Data Protection Act gives individuals the right to access information that the council holds on them.
To make a request for your own data (known as a Subject Access Request), it helps to have this in writing. You should email us at Data.email@example.com and outline your name, address, date of birth, and any previous addresses held in the time period that covers your request. You should also tell us whether you are interested in all the information we hold about you or just specific areas, for example from a certain department or date range. We may also ask for identification documents if we are unable to verify your identity from information provided.
We have one calendar month in order to process your request. We will also consider whether we can disclose all the information to you; identifying if an exemption should be applied. Commonly, where information relates to both the requester and another individual, we have to balance the rights of both, which may result in information being withheld. We will let you know if this is the case.
You can find out more about the other rights of individuals under the UK GDPR and DPA within our Data Protection Policy.
If you have any data protection queries, please contact our Data Protection Officer: Data.firstname.lastname@example.org