Contact us

How can we help you today?

Our website is the best place to find information and services from both Broadland District Council and South Norfolk Council - you’ll be able to use our services whenever you need to and wherever you are.  Please use the search option at the top of the page to help find what you want.

Contact us online

Send South Norfolk Council an online enquirySend Broadland District Council an online enquiry

Contact us by phone

Telephone Broadland District Council: 01603 431133

Telephone South Norfolk Council: 01508 533701

Freephone: 0800 3896109

Accessible services

Minicom/textphone (deaf or hard of hearing): 01508 533622


INTRAN Translation Service – Braille and Language

If you require assistance in understanding the contents of our communication to you or if you require it translated into another language or format (such as Braille) please inform the officer you are in contact with or contact our equality lead at

Further information

If you have any queries or concerns about accessibility or other Equality Act issues please contact our equality lead at

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in 10 working days.

Contact or follow us on social media

Broadland Facebook pageSouth Norfolk Facebook page
Broadland Twitter pageSouth Norfolk Twitter page

Contact your district councillor or parish clerk

Entering a Broadland or South Norfolk address into the My Area system will show the district councillor and the parish clerk for that location. Alternatively the information can be found by using these links:

Broadland councillor informationSouth Norfolk councillor information
Broadland town and parish council informationSouth Norfolk town and parish council information

Broadland District Council logo black

Broadland District Council opening hours

Normal opening times: 8:30am to 5pm Monday to Friday. Closed weekends and Bank Holidays.

Address: Broadland District Council, Thorpe Lodge, 1 Yarmouth Road, Norwich NR7 0DU
South Norfolk Council logo black

South Norfolk Council opening hours

Normal opening times: 8:15am to 5pm Monday to Friday. Closed weekends and Bank Holidays.

Address: South Norfolk Council, South Norfolk House, Cygnet Court, Long Stratton, Norwich NR15 2XE