COVID-19 information

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COVID-19 information

Updated January 2022

Service impact due to Omicrom

We continue to take the necessary steps to reduce the risk of COVID transmission and keep everyone safe in our centres. Due to the rising cases, we are starting to see the impact and at certain times, finding our staff resources are very stretched. We are working hard to ensure its business as usual and will give you advanced notice if some of our services or facilities are affected. Please follow us on Facebook or Twitter for any updates.

Face coverings

We are asking all our customers to wear a face covering, when moving around the centres, to keep our staff and customers safe.  Face coverings can be removed at your gym station and also whilst taking part in a class.

The safety of our customers and staff is our number one priority.  Our centres continue to provide a health and fitness experience in a safe and clean environment. 

The following measures are in place to keep you safe:

  • all leisure users to wear a face covering when moving around the centre unless medically exempt
  • all customers are asked to maintain respectful spacing with other users
  • card payments are encouraged where possible
  • one person encouraged to attend with their child for swimming lessons and any other activity.
  • booking systems will remain in place for the Soft Play area at Long Stratton, small pools, Fun and Float sessions and Wymondham Spa area
  • hand sanitising stations around the building
  • cleaning resources located around the building
  • COVID guidance displayed around the leisure centres

We have the following measures in place to keep the centre COVID friendly for you:

  • CO2 monitors are in all the main activity areas and changing rooms. These monitors help us to idenitfy poor ventilation so we can improve this and reduce the risk of COVID-19 spreadng
  • ventilation systems are set to fresh air
  • windows will be left open where possible
  • hand sanitising stations are available throughout the centre
  • COVID compliant wipes available throughout the leisure centres to ensure users can maintain high standards
  • deep cleans are carried out daily, including electrostatic guns used
  • staff remain vigilant at all times.

Please keep an eye out on this page for further updates, or you can follow our Facebook pages for daily updates.

If you'd like to arrange a tour of your local centre before you join you can do so online.

For further information contact our leisure centres

Wymondham Leisure Centre -
Long Stratton Leisure Centre -
Diss Leisure Centre -
Framingham Earl Sports Centre -